Frequently Asked Questions
Everything you need to know about your BURGA experience.
What materials are your phone cases made of?
Our cases are crafted from high-quality, durable polycarbonate. The 'Tough' models feature an inner TPU layer for shock absorption and extra screen protection.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the US and EU. International shipping may take 7-15 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return or exchange.
Do the cases support wireless charging?
Yes, all BURGA phone cases are designed to be thin enough to support wireless charging without having to remove the case.
Will the design on my case fade over time?
No, we use high-grade sublimation printing technology that ensures the colors and patterns remain vibrant and scratch-resistant for the life of the product.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout.